Privacy policy
📄 Privacy Policy
Last updated: April 6, 2026
Jupiter Aura operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Jupiter Aura is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to your personal information.
By using our Services, you agree to the collection and use of information in accordance with this policy.
Personal Information We Collect
We collect personal information depending on how you interact with our store, including:
- Contact details (name, address, phone number, email)
- Order information (billing/shipping address, payment confirmation)
- Account details (login info, preferences)
- Transaction data (orders, returns, cart activity)
- Customer support messages
- Device & browser information (IP address, cookies, usage data)
How We Collect Information
We collect information:
- Directly from you (when you place an order or contact us)
- Automatically (cookies, browsing activity)
- From Shopify and service providers
- From third-party partners
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our store and services
- Send updates about orders and account activity
- Prevent fraud and ensure security
- Send marketing emails (you can unsubscribe anytime)
Sharing Your Information
We may share your information with:
- Shopify (to run our store)
- Payment processors and shipping partners
- Marketing and analytics providers
- Legal authorities if required
We do not sell your personal information.
Shopify & Third Parties
Our store is hosted by Shopify. Shopify may process your data to help operate and improve the platform.
You can learn more here:
https://privacy.shopify.com
Cookies & Tracking
We use cookies to:
- Keep your cart active
- Improve website performance
- Analyze store traffic
- Personalize your experience
You can disable cookies in your browser settings.
Your Rights
Depending on your location (like California or EU), you may have rights to:
- Access your data
- Request deletion
- Correct inaccurate data
- Opt-out of marketing
To exercise your rights, contact us at:
📩 jupiteraurastore@gmail.com
Data Retention
We keep your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
Security
We take reasonable precautions to protect your data, but no system is 100% secure.
Children's Privacy
Our store is not intended for children under 18. We do not knowingly collect data from minors.
International Transfers
Your information may be processed outside your country, including by Shopify and its partners.
Changes to This Policy
We may update this policy at any time. Changes will be posted here with the updated date.
Contact Us
If you have any questions, contact us: